iPhone eSIM Installation
Follow these simple steps to activate your Airnetly eSIM on an Apple iPhone (iOS).
Open the Settings on your iPhone.
Go to the "Cellular" or "Mobile Data" menu.
Tap on "Add eSIM".
Select "Other Options" (if prompted).
Choose "Use QR Code".
Scan the QR code from our email.
Continue with the activation. The installation is then complete.
Rename your eSIM (Cellular Plan Label).
We recommend the name "Airnetly".
Choose "Primary" as your Default Voice Line.
Choose "Airnetly" for Cellular Data. "Allow Cellular Data Switching" must be OFF!
Ensure the eSIM is selected under Cellular Data. Then open the eSIM tab (usually) under your phone number.
Turn ON "Data Roaming" for the eSIM.
Set the Voice & Data mode to "5G On" or "5G Auto".
Your Airnetly eSIM is now active! 🎉
Important Info before departure
When should I install and when should I activate the eSIM?
The process is divided into two steps:
1. Installation (Scanning the code): You can install the eSIM on your device at any time after purchase. Since an active Wi-Fi connection is required, we strongly recommend doing this at home or at the airport Wi-Fi before your departure.
2. Activation (Going online): You 'activate' the eSIM by turning on 'Data Roaming' for it upon arrival. The internet and the validity period of your plan will only start when you arrive in your destination country. (Except for Global or Europe plans that include your home country).
1. Installation (Scanning the code): You can install the eSIM on your device at any time after purchase. Since an active Wi-Fi connection is required, we strongly recommend doing this at home or at the airport Wi-Fi before your departure.
2. Activation (Going online): You 'activate' the eSIM by turning on 'Data Roaming' for it upon arrival. The internet and the validity period of your plan will only start when you arrive in your destination country. (Except for Global or Europe plans that include your home country).
Does 'Data Roaming' need to be turned on?
Yes. In order for the Airnetly eSIM to connect to the partner networks abroad, you must explicitly enable the 'Data Roaming' switch in your iPhone settings for the Airnetly eSIM. Don't worry, since it's a prepaid eSIM, there will be no extra costs!
Can I keep my WhatsApp number?
Yes, absolutely! You don't need to change anything in WhatsApp. The app will continue to use your regular phone number, while Airnetly provides the internet connection in the background.
Can I leave my regular SIM card in the phone?
Yes. Your iPhone supports 'Dual-SIM'. You can leave your physical SIM card in the device to receive important SMS (like banking PINs), while the Airnetly eSIM handles the mobile data. Just make sure 'Cellular Data Switching' is turned OFF.
Help, I arrived but have no internet!
Please check three things: 1. Is 'Data Roaming' turned on for the Airnetly eSIM? 2. Is the Airnetly eSIM selected as the active line for 'Cellular Data'? 3. Have you restarted your iPhone? Often, a simple restart helps the device connect to the local network.